The WD Passport Element is marketed as a safe and secure back up device, don’t you think that serviceability should be (a) an important end user factor and (b) a manufacturers responsibility? So while your general remark *with the provided caveat* may stand, I do not agree that your assumption may be used in comparison to the WD Passport Element’s shortcomings: (1) for lack of a better argument, logic dictates that the decision to use an integrated USB controller was an exercise in cost cutting and (2) hardware encryption seems an unnecessary augmention of security -both of which have severe repercussions to serviceability.
The built in hardware encryption serves as another obstacle to overcome should one need to recover data. Most comparable units feature hard drives with standard SATA connections that can be removed from the - comparably -more temperamental USB controller board. There were some Google posts that suggested deleting the LowerFilters and UpperFilters keys from Registry -I had tried this but no change, the Passport would not show up.Īt best you will be able to get a replacement via your warranty, and lose your data, or you may have to pay hundreds of pounds to rescue the data!ĭoesn’t that go for any hard drive in existence from any manufacturer? They all will develop faults eventually, and no consumer warranty will cover data loss.Īny product * can* develop a fault, yes, but specific to the WD Passport Element unit:īoth of these factors, combined, make the WD Passport Element product very difficult to work with once it develops a fault. I found YouTube helpful regarding disassembly but there seems to be no guidance on fault units with the USB controller built in. (edit) I have tried searching the forum and read this post but found no answers. I have lots of sensitive files and really welcome any suggestions that may help me solve my problem. I believe the drive is under warranty but I am more concerned about data recovery than hardware replacement. The last action the drive had completed was the copying of files to the drive -a mixture of large and small files. The Passport has been working for more 10 months, and was working just this morning.
#Power booster cable for wd passport windows 7
I have tried using the device on a laptop and PC, both very powerful and running Windows 7 圆4 and x86 respectively. I have a lot of sensitive files on the drive and really welcome any suggestions. I have tried a number of methods of HD recovery including HD Tune -which reported zero errors on the 8GB drive. I see that there are pins which look like they are for SATA/power, but they are just pins and not used. I have tried disassembling the unit, assuming that I would be able to connect it to another computer via SATA however the hard drive has a USB controller built in -the only port is the micro USB connector.
In Device Manager or Disk Management I can only see a ‘Config Disk 0 (8 gb)’ (yes, with double space) -which can not be initialized. It is one of the newer revisons with the built in USB controller, and has stopped working -the device does not show up in Explorer. I have a problem with my external Passport.
0 kommentar(er)
